Refund Policy

Welcome to the refund policy of The Company. This document outlines our policies regarding refunds for our various services.

1. Consultancy Services

The Company offers a 1-day refund policy for consultancy services. If you are dissatisfied with our consultancy services within the first day of engagement, you may request a refund. To initiate a refund, please contact us at contact@thecompany.com or call us at +91 8931028818. Refunds will be processed promptly.

This policy allows you to experience our consultancy expertise risk-free. We aim to provide valuable insights and solutions that meet your business needs effectively. If you find that our consultancy services do not meet your expectations within the initial day, we are committed to issuing a refund promptly upon request.

2. Custom Web Development

For custom web development projects, The Company offers a 2-week refund policy starting from the commencement of the project. This period allows you ample time to evaluate our development progress and ensures that we meet your project requirements and expectations effectively.

If you are not satisfied with the progress or outcome of the project within this period, you may request a refund. To initiate a refund request, please contact us at contact@thecompany.com or call us at +91 8931028818. Refunds will be evaluated based on the project status and work completed.

Our goal is to deliver tailored web solutions that align with your business objectives. This refund policy underscores our commitment to transparency and client satisfaction in custom web development projects.

3. CMS Development

The Company does not offer refunds for CMS development services. Once the project has commenced and work has begun, payments made for CMS development services are non-refundable. This policy is in place to ensure that we allocate resources effectively and commit fully to delivering your CMS solution.

We recommend thorough consideration and planning before engaging in CMS development services with us. Our team is dedicated to delivering high-quality CMS solutions that meet your specific requirements and enhance your digital presence effectively.

4. General Refund Conditions

• Refund Processing: Refunds are processed back to the original method of payment used for the transaction.
• Request Requirements: Refund requests must be made in writing via email or phone within the specified refund period.
• Evaluation Criteria: The Company reserves the right to refuse refunds if it determines that the request does not meet the specified conditions or if significant project milestones have been completed.
• Processing Time: Refunds may take up to 7-10 business days to process, depending on the payment method and banking institutions.

5. Additional Considerations

• Partial Refunds: In cases where partial work has been completed but the project is terminated, The Company may offer a partial refund based on the work completed and resources allocated.
• Dispute Resolution: If you have concerns or disputes regarding our services, please contact us immediately. We are committed to resolving issues promptly and ensuring your satisfaction.

Our refund policy aims to provide clarity and transparency regarding our commitment to client satisfaction and project delivery standards. If you have any questions or require further clarification on our refund policy, please contact The Company using the information below.

Contact Us

Address:M934 AWAS VIKAS, KALYANPUR, KANPUR 208004, UTTAR PRADESH, INDIA
Phone: +91 8931028818, +91 8303348591
Email: contact@thecompany.com